Newsletter #2: 12 Payer Portals, Zero Logins: The $43 Billion Administrative Tax Nobody Talks About
The U.S. healthcare industry spends $43 billion annually on eligibility and benefit verification — the most expensive administrative workflow in medical practice operations. Most of this work is still performed manually, with front-desk staff logging into 12 separate payer portals per session. A single-agent automation approach can eliminate portal logins entirely while improving verification accuracy.
