Newsletter #6: The Fax We Missed, the Voicemail That Caught It: Ten Months Inside Our Inbox
We deployed an inbox triage agent at Valley Diabetes & Obesity to clear a 47-fax morning pile. Ten months later it auto-routes 80% of inbound fax, email, and voicemail and has recaptured $50K+ — but the real story is the 20% it couldn't classify, where device recalls, self-generated prior auths, and hospital hand-backs were quietly slipping through.
