Your best sales associate, for every customer, 24/7
Transform support from cost center to revenue driver with agents that sell like your best team members.
- Turn every inquiry into a sales opportunity with personalized guidance
- Resolve issues instantly and build customer loyalty
- Scale personal service without hiring more support staff
Live in 2 weeks, not 2 quarters
If you can install a Shopify app, you can set this up. No developers required.
Connect Your Shopify Store
Install the app from Shopify App Store. One click, instant connection to your store.
Import Your Products & Policies
Automatic catalog sync. Your products, pricing, and policies load. Train on your brand voice and support policies.
Test Real Scenarios
Try actual customer questions. See how your agent handles order status, returns, and product questions. Refine responses.
Go Live & Monitor
Deploy with confidence. Real-time analytics show you exactly how your agent performs.
No coding. No consultants. No 6-month implementation timeline.
What top Shopify stores achieve with AI
Industry benchmarks for AI customer support
of customer inquiries resolved automatically
Average store: 500+ monthly inquiries. Your AI handles 400 while you sleep, manage inventory, or market your products.
Industry benchmark: Gartner, 2024
increase in conversion rates
Instant answers about sizing, shipping, and products mean customers buy. No more "I'll think about it" abandoned carts.
Industry benchmark: Shopify Plus, 2024
increase in average order value
AI recommends complementary products at the right moment—like a sales associate, for every customer.
Industry benchmark: McKinsey, 2024
Trusted by innovative Shopify merchants:
Turn browsers into buyers
Every customer gets personalized shopping guidance—like talking to your best sales associate, 24/7.
Guide customers using catalog and product data
Customers describe their needs. Your agent navigates using catalog hierarchy while validating inventory, specs, and compatibility in real-time. Less cart abandonment, more confident purchases.
Grounded in real inventory and SKUs
Every recommendation validates against actual stock levels, product attributes, and business rules. No hallucinations, no out-of-stock suggestions, no compliance risks.
Understand customer context
First-time buyer? Repeat customer? Your agent adapts guidance to their journey stage—turning single purchases into long-term relationships.
Compare options with accurate specs
Explain product differences using actual attributes, age ranges, and compatibility rules. Higher order values, fewer returns, satisfied customers who trust your recommendations.
Turn problems into loyalty
Handle delays, returns, and complex issues with empathy. Follow your policies. Keep customers coming back.
Delayed & Missing Orders
Reduce frustration, build trust
Address shipping delays instantly. Offer replacements, refunds, or alternatives following your procedures. Turn anxious customers into loyal advocates.
Service recovery builds loyalty
Returns & Damaged Items
Recover revenue, retain customers
Handle damaged items, sizing issues, and returns with empathy. Transform returns into exchanges. Turn disappointed customers into repeat buyers.
Recover revenue, retain customers
Multi-Stage Order Issues
Handle complexity, maintain trust
Navigate partial shipments, order changes, and edge cases confidently. Follow your brand guidelines. Provide consistent support that scales.
Scale support without losing quality
When Human Touch Matters Most
Not every conversation should be automated. Complex issues need your personal attention—and our agents know when to step aside.
Legal Risk Questions
Questions designed to get guarantees or commitments that could create liability.
Example: "Does your baby blanket guarantee my baby sleeps all night?"
Emotional Situations
Upset customers needing genuine empathy and personal attention.
Example: Customer received damaged item meant as a gift for a special occasion
VIP Accounts
High-value customers deserving white-glove service and special handling.
Example: Top 1% customer needs custom bulk order with special pricing
Complex Disputes
Policy edge cases requiring human judgment and nuanced decision-making.
Example: Customer wants refund outside return window due to extenuating circumstances
Seamless Escalation with Full Context
AI Detects
Complexity threshold
Context Saved
Full conversation history
Human Takes Over
Picks up exactly where AI left off
Your team sees the entire conversation history, customer details, and AI's analysis—so they can provide personalized help without asking the customer to repeat themselves.
No customer is left with a bot that can't help. Your team gets notified immediately and has all the context they need to provide exceptional service.
See your numbers
Average Shopify store: 500 monthly inquiries. Each takes 8-12 minutes manually. See why merchants switch to AI.
Build lasting relationships while growing revenue
See how AI-powered support creates loyal customers and drives sustainable growth
Most merchants recover costs in month one—just from time saved on "Where's my order?" and "Do you have this in stock?"
Ready to see this in your store?
No credit card required
Connects to your entire commerce stack
Works with your storefront, helpdesk, and payment systems. No manual data entry, no platform switching. Everything syncs automatically.
Shopping Software
Real-time access to products, orders, and customers
Shopify- Never recommend out-of-stock items—every suggestion validates against your actual catalog
- Track every order in real-time—instant status updates without checking shipping portals
- Personalize every interaction—knows purchase history, preferences, and past conversations
CRM Software
Meet customers wherever they reach out
- Sync with Gorgias, FreshDesk & Zendesk
- Manage tickets & customer conversations
- Track customer sentiment & satisfaction
Revenue Stack
Turn conversations into conversions
- Process payments with Stripe
- Trigger email campaigns from conversations
- Track conversion & customer lifetime value
Logistics Stack
Real-time shipping and fulfillment updates
- Track shipments across carriers
- Provide delivery ETAs & notifications
- Handle return labels & exchanges