Terms of Service

1. Acceptance of Terms

By accessing or using Agentman's services ("Service"), you agree to these Terms of Service ("Terms"). If you disagree with any part, do not use our Service.

2. Description of Service

Agentman provides an agent platform that delivers solutions across healthcare and legal. Services include:

• AI agent creation and deployment
• Conversation and task automation
• Analytics and reporting
• API access
• Integration capabilities

3. Account Terms

You must:

• Provide accurate information
• Maintain account security
• Be 16 or older
• Use services legally
• Not share accounts
• Accept responsibility for account activity

4. Payment Terms

• Subscription fees are billed in advance
• No refunds for partial months
• Price changes with 30 days notice
• Failed payments may suspend service
• Usage-based fees billed periodically

5. API Usage and Rate Limits

• API access subject to rate limits
• Quotas vary by subscription tier
• Overages billed at published rates
• Fair use policy applies
• No unauthorized API access

6. User Content and Data

You retain rights to:

• Your practice data
• Customer information
• Agent configurations
• Generated content

We have the right to:

• Process data for service operation
• Use anonymized data for improvements
• Remove prohibited content
• Suspend abusive accounts

7. AI Agent Usage

• Agents must be used legally
• No harmful or malicious uses
• Performance not guaranteed
• Agents may be modified or removed
• Usage monitoring for quality

8. Prohibited Uses

You may not use the Service for:

• Illegal activities
• Harassment or abuse
• Malicious automation
• Service interference
• Unauthorized access
• Content scraping
• Competitive analysis without permission

9. Intellectual Property

• Platform and code are our property
• You keep rights to your content
• License granted for service operation
• No unauthorized platform use
• Respect third-party rights

10. Privacy and Data Security

• See Privacy Policy for data handling
• Industry standard security
• No guarantee of perfect security
• Breach notification as required
• Data backup recommended

11. Service Level and Support

• Best effort availability
• No specific uptime guarantee
• Support varies by tier
• Maintenance with notice
• No liability for downtime

12. Modifications to Service

We may:

• Modify features
• Change or end services
• Update terms
• Adjust pricing
• Require new agreements

13. Termination

We may terminate service for:

• Terms violation
• Extended inactivity
• Non-payment
• Abuse or fraud
• Legal requirements

14. Limitation of Liability

• Service provided "AS IS"
• No warranties
• Limited liability to fees paid
• No consequential damages
• Local law limits apply

15. Indemnification

You agree to indemnify us against claims from:

• Terms violation
• Content violations
• Illegal use
• Data breaches you cause
• Third-party claims

16. Governing Law

• California law applies
• Disputes in San Francisco courts
• Arbitration for eligible claims
• Class action waiver
• Small claims permitted

17. Changes to Terms

• Terms may change
• Notice of material changes
• Continued use is acceptance
• Right to terminate if you disagree

18. Text Messaging (SMS)

• Program. Agentman Text Messaging sends customer-care messages from Chain of Agents, Inc. (dba Agentman): replies to your questions, appointment confirmations and reminders, and links to forms you asked for.
• Consent. You receive messages only after you agree to receive them: either by texting our number first, or by saying yes when our AI receptionist asks, during a call, whether it may text you. Consent is not a condition of any purchase.
• Frequency and cost. Message frequency varies. Message and data rates may apply; check your mobile plan for details.
• Opt out. Reply STOP to any message to stop receiving texts. We will send one message confirming that you have opted out, and no further messages after that. Reply START to opt back in.
• Help. Reply HELP for help, or email contact@agentman.ai.
• Carriers. Mobile carriers are not liable for delayed or undelivered messages.
• Privacy. See our Privacy Policy, including its Text Messaging (SMS) section.

19. Contact

Questions about these Terms:
Email: legal@agentman.ai
Address: San Francisco, CA, USA