Agentic harnesses that run healthcare operations.
We turn clinical and practice expertise into reusable software products for healthcare practices and health systems. Agents work the phone calls, faxes and payer portals; staff approve every final action.
~40 minutes of staff work becomes minutes of review.
Practice work runs on phone calls, faxes and payer portals with no API. Our agents operate those channels directly.
- 1
Before booking
~10 min of staff time to call her back, re-take insurance and bookEstimate
TodayMaria calls at 7pm and gets voicemail. Staff call back and re-take her insurance.
With AgentmanThe voice agent answers and checks eligibility while she's on the line.
Voice · Eligibility
- 2
Booked
~12 min of staff time per manual eligibility checkCAQH Index 2024
TodayStaff verify coverage payer by payer, by phone and portal.
With AgentmanThe eligibility agent re-checks the day before. Staff see only exceptions.
Eligibility
- 3
The visit
~5 min of staff time at the desk on coverage and copay questionsEstimate
TodayCheck-in stalls on coverage and copay questions.
With AgentmanAlready verified. Check-ins are “so much quicker than before.”
Front desk, already verified
- 4
After the visit
~14 min of staff time per manual prior auth, before any denial reworkCAQH Index 2024
TodayHer prior-auth fax is re-keyed into a payer portal by hand.
With AgentmanIt lands in the agent inbox; the prior-auth agent fills the portal and leaves a draft.
Inbox triage · Prior auth (beta)
Staff approve every final action.
Maria is an illustrative patient. Staff times are from the CAQH Index 2024 where cited; the other steps are estimates.
Agents that hand off to each other.
- Live
Voice
Answers every call, after hours included, and routes it to whoever owns the next step.
- Live
Eligibility
Verifies coverage before the schedule is set. Returns exceptions, not tasks.
- Beta
Prior authorization
Matches payer rules, pulls chart context, fills the portal, leaves a draft to approve.
- Live
Inbox triage
Fax, portal and voicemail land in one queue, routed to whoever owns the next step.
- Result
The claim goes out clean
Coverage and authorization, the two biggest front-end denial causes, were settled before the visit.
- Denial discovery
- Claims coding
- Claims submission
- Rx refills
What denial discovery learns updates what eligibility and authorization check next.
“It's been making check-ins go so much quicker than it has been before.”
Behavioral health, North Carolina
“The human can have oversight so no mistakes are made.”
One harness. Two healthcare products.
Medman
For independent practices, front and back office. Agents answer the phones, check eligibility, sort the fax inbox and prepare prior authorizations; staff approve every submission.
See Medman
Life-critical clinical operations
Co-created with a leading health system, to expedite and optimize life-critical clinical procedures. Currently in build.
A software products company, not a services firm.
We co-create each product with leading domain experts and keep the IP.
Partner.
A leading expert brings us their hardest workflow and funds or hosts the build.
Prove.
We go live inside their operation and measure the result.
Sell.
We take the product to their peers. We keep the IP; partners share in the royalties.
A harness runs an expert's workflow the way they would: it holds the case, calls the tools, checks its own work, and stops for a human at the right moments. Skills, evals and connectors built for one product transfer to the next.
- Segments
- Independent practices (front + back office) · Health systems (life-critical clinical ops)
- Shared harness
- Agents · Skills · MCPs · State · Evals · Approvals
- Any model
- Frontier or open-source, run under our healthcare BAA
Staff approve every final action.
The agents handle the calls, checks, faxes and portal logins in between.
Scoped access
Manage access to workspaces, skills, and connected systems.
Reviewable work
Inspect agent activity and the information behind an output.
Human checkpoints
Configure review points and escalation paths for the workflow.
Controlled changes
Track skill versions and review changes before rollout.
Built for HIPAA. We sign a Business Associate Agreement before any patient data moves.
HIPAA, ISO 27001 and SOC 2 ready. Compliance audits underway.
Led by healthcare and operations executives
Prasad Thammineni
Founder & CEO
Former VP of Frontier AI at Salesforce. Five-time founder.
Moshe Ojeda
Co-founder, Head of Agentic Engineering
Former Head of GenAI Engineering at Rappi.
Debby Wang
VP, Agentic GTM
Former Senior Director of Business Operations at Walmart Connect.
Sachin Gangupantula
VP, Agentic Healthcare · Founding design partner
Ten years running independent practice operations.
Questions about Agentman
What is Agentman?
Agentman builds agentic harnesses that run healthcare operations: Medman for independent practices, and life-critical clinical operations for health systems. Agents work the phone calls, faxes and payer portals; staff approve every final action.
What is an agentic harness?
An agent system built for one expert job, end to end. It holds the case, works the tools and records, checks its own work, and stops for a person where judgment or sign-off belongs.
How does Medman fit?
Medman is Agentman's product for independent practices, front and back office. Its voice, eligibility, prior authorization (beta) and inbox triage agents are live, and they hand off to each other so the claim goes out clean.
Do you work with health systems?
Yes. Our second healthcare product is being co-created with a leading health system, to expedite and optimize life-critical clinical procedures. It is currently in build. If you run clinical operations at a health system, talk to us.
How do people stay in control?
Staff approve every final action. The agents handle the calls, checks, faxes and portal logins in between, and stop for a person where judgment or sign-off belongs. We sign a Business Associate Agreement before any patient data moves.
Let's talk.
Whether you run a practice or a health system, or you invest in companies like ours, we'd like to hear from you.
prasad@agentman.ai