Adobe Customer Journey Analytics
Run cross-channel reports and build segments in Adobe Customer Journey Analytics.
Box
Search Box content, ask Box AI about your documents, create files and folders.
Opens Agent Studio, where connecting is one click. The connector URL below works in any MCP client.
Paste it into any MCP client. Setup docs
What the Box connector does
The Box MCP server connects content stored in Box to Claude, ChatGPT and any MCP-compatible agent. Anthropic's directory lists 20 tools for searching files, reading them, asking Box AI questions about them, and creating folders or uploading files. Box's own documentation describes a larger surface of 54. Sign-in is OAuth, and a Box administrator must enable the connector first.
Verified connector
Listed by Anthropic as a partner connector in its Connectors Directory.
Connection checked by Agentman on .
Anthropic states this reflects the level of review a connector received, not a security audit.
Box tools (20)
- who_am_i
- search_folders_by_name
- list_folder_content_by_folder_id
- search_files_keyword
- search_files_metadata
- ai_qa_single_file
- ai_qa_multi_file
- ai_qa_hub
- ai_extract_freeform
- ai_extract_structured
- get_file_content
- upload_file
- upload_file_version
- create_folder
- list_tasks
- list_hubs
- get_hub_details
- get_hub_items
- get_file_details
- get_folder_details
Tool names from Anthropic's directory listing. This server requires sign-in, so we could not read tool descriptions or parameter schemas.
Frequently asked questions
Is the Box MCP connector read-only?
No. Anthropic's directory labels the connector's permissions as Read, but the same listing includes upload_file, upload_file_version and create_folder, which all write. Box's own documentation goes further: it groups 25 of its 54 documented tools under headings titled Write, and its setup guide names root_readwrite as a required OAuth scope.
Do the Box AI tools in the connector cost extra?
Usually yes. Box meters chargeable AI features in AI Units, and states that every question-answering and text-generation task routed through the Box MCP server consumes them, because MCP counts as API access. Enterprise plans include 1,000 units monthly, Enterprise Plus 2,000 and Enterprise Advanced 20,000. Business and Business Plus customers must buy units separately.
Why do the Box Hubs tools return nothing on my plan?
Your plan probably lacks the Hubs API. Box lists the Hubs API from the Enterprise tier upward and Box AI for Hubs from Enterprise Plus upward, so list_hubs, get_hub_details, get_hub_items and ai_qa_hub are unavailable on Business plans. Hubs must also be switched on for your enterprise in the Admin Console under Enterprise Settings.
Can an AI agent overwrite one of my Box files?
Yes, through upload_file_version, which adds a new version of an existing file. Box keeps prior versions and documents endpoints to list, promote and restore them, so the change is normally recoverable. That safety net is itself plan-gated: Box states file versions are only tracked for premium accounts. No tool in the connector deletes anything.
Does Box MCP bypass my existing Box permissions?
No. Box states its API cannot bypass content permissions, the waterfall folder structure, or admin-only requirements, and that MCP actions respect existing folder permissions, collaboration settings, Box Shield policies and audit logging. The connector acts as the signed-in user, so it reaches only content that user already owns or collaborates on.
Which Box AI model reads my documents through the connector?
A third-party model that Box routes to on your behalf. Box AI runs on models from OpenAI, Google, Anthropic via AWS and IBM, and Box publishes a model card for each. Core models are available to all customers by default. Customer-enabled models require admin activation, and Box states that choosing one means data may be processed by additional subprocessors.
How do I enable the Box MCP server for my organisation?
An admin must switch it on first. In the Box Admin Console, open Integrations, filter by the MCP category or search for the server, and set its availability. For a custom client the admin also creates Integration Credentials, supplying a client ID, client secret, redirect URI and access scopes. Individual users cannot self-enable the connector.
Sources
- Box MCP server overview — https://developer.box.com/guides/box-mcp (fetched 2026-08-18, via
.md) · retrieved 2026-08-18 - Box MCP available tools — https://developer.box.com/guides/box-mcp/tools (fetched 2026-08-18, via
.md) · retrieved 2026-08-18 - Box MCP setup guide — https://developer.box.com/guides/box-mcp/setup (fetched 2026-08-18, via
.md) · retrieved 2026-08-18 - About Box MCP server — https://docs.box.com/en/box-mcp/about-box-mcp-server (fetched 2026-08-18) · retrieved 2026-08-18
- Claude setup for Box MCP — https://docs.box.com/en/box-mcp/configuring-box-mcp-server/claude (fetched 2026-08-18) · retrieved 2026-08-18
- Understanding AI Units in Box — https://docs.box.com/en/box-ai/understanding-ai-units-in-box (fetched 2026-08-18) · retrieved 2026-08-18
- Box AI features in business plans — https://docs.box.com/en/box-ai/box-ai-features-in-business-plans (fetched 2026-08-18) · retrieved 2026-08-18
- Supported AI models — https://developer.box.com/guides/box-ai/ai-models/index (fetched 2026-08-18) · retrieved 2026-08-18
- Box AI request handling and limits — https://developer.box.com/guides/box-ai/index (fetched 2026-08-18) · retrieved 2026-08-18
- Box AI prerequisites — https://developer.box.com/guides/box-ai/ai-tutorials/prerequisites (fetched 2026-08-18) · retrieved 2026-08-18
- OAuth scopes reference — https://developer.box.com/guides/api-calls/permissions-and-errors/scopes (fetched 2026-08-18) · retrieved 2026-08-18
- Box API security guide — https://developer.box.com/guides/security/index (fetched 2026-08-18) · retrieved 2026-08-18
- Box Hubs API overview — https://developer.box.com/guides/hubs-api/index (fetched 2026-08-18) · retrieved 2026-08-18
- Configuring Box Hubs — https://docs.box.com/en/box-hubs/box-hubs-for-admins/configuring-box-hubs (fetched 2026-08-18) · retrieved 2026-08-18
- List all file versions — https://developer.box.com/reference/get-files-id-versions (fetched 2026-08-18) · retrieved 2026-08-18
- Promote file version — https://developer.box.com/reference/post-files-id-versions-current (fetched 2026-08-18) · retrieved 2026-08-18
- Trash and two-stage deletion — https://developer.box.com/guides/trash/index (fetched 2026-08-18) · retrieved 2026-08-18
- Box subprocessor list — https://www.box.com/legal/subprocessors (referenced by Box's models page; not fetched)
- Live OAuth probe of
https://mcp.box.com— 401 withwww-authenticatenamingresource_metadata, 2026-08-18 · retrieved 2026-08-18 - RFC 9728 resource descriptor — https://mcp.box.com/.well-known/oauth-protected-resource (fetched 2026-08-18) · retrieved 2026-08-18
- RFC 8414 authorization server metadata — https://api.box.com/.well-known/oauth-authorization-server (fetched 2026-08-18) · retrieved 2026-08-18
- Anthropic connector directory — https://claude.ai/directory/a5380429-c773-4180-b642-301418240c8c (snapshot 2026-08-16) · retrieved 2026-08-16
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