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A row of many small tan door shapes, most closed with a small padlock, and a few open ones outlined in terracotta showing light through the doorway — vendors that gate the product behind a demo beside the few offering a self-serve trial.
Healthcare

We Checked 338 Healthcare Vendors. Most Won't Let You Try It.

We read the primary call to action on every healthcare back-office vendor we could reach. Of the 171 sites we could classify, 142 required a demo or a sales conversation before a practice could see the product. Here's the method, the data, and what we couldn't measure.

Prasad Thammineni10 min read
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A large tan percentage-style circle on the left sits above an empty outlined box, while on the right a smaller terracotta-outlined circle sits above a box filled with horizontal lines — a claim without a denominator beside a claim with its evidence.
Prasad Thammineni

How to Verify an AI Agent Vendor's Claims (2026)

Every healthcare AI vendor publishes a percentage. Almost none publish the denominator. Here's how to read automation claims, what to ask before signing, and how to measure whether an agent actually worked once it's live.

Healthcare
A single tall stack of papers on the left flows through a terracotta sorting point into four small neat stacks on the right, with one stack outlined in terracotta to mark the few messages that need a human.
Prasad Thammineni

Your Front Desk Reads Every Message. Most Don't Need a Human.

Faxes, voicemails, and portal messages arrive in separate queues and someone reads all of them to find the few that matter. Here's what that costs, how the alternatives compare — hiring, outsourcing, EHR rules, and AI triage — and what automation actually routes.

Healthcare
Four insurance cards in a row of increasing size representing rising cost per eligibility check, from a small terracotta-outlined card for an automated check to a large tan card for a manual phone call, with a clock icon above the largest.
Prasad Thammineni

What an Eligibility Check Really Costs (2026 Comparison)

A manual eligibility verification costs a provider $7.97 per transaction. An electronic one costs $2.18. An automated agent runs about $0.50. Here's the full comparison — portals, clearinghouses, outsourced staff, and AI agents — with the CAQH data behind every figure.

Healthcare
Five telephone handsets in a row. Four tan handsets each have a speech bubble containing a closed padlock; the fifth, outlined in terracotta, has a speech bubble showing visible price lines — the four healthcare voice AI vendors that quote privately beside the one that publishes its rate.
Prasad Thammineni

What Healthcare Voice AI Actually Costs (2026 Comparison)

Every major healthcare voice AI vendor gates pricing behind a custom quote. We compared what each one publishes — and published our own per-minute rate — so you can budget before you book a demo.

Healthcare
Use-only access — a padlocked skill whose instructions stay sealed while its output flows to a teammate who runs it, with a closed-eye glyph signaling not-readable
Prasad Thammineni

Share the Skill, Not the Secret: Use-Only Access and the New Economics of Expertise

A shared document is a copied document. A use-only skill is runnable but not readable — the body is redacted at the API layer, and every use is logged. That one distinction changes what experts are willing to share, and with whom.

Governance
The draft, publish, version workflow for building durable Agent Skills — a draft works in Claude, publishing freezes a stable version, and version history keeps the record
Prasad Thammineni

Draft, Publish, Version: Best Practices for Building Agent Skills That Last

The best skill builders treat drafts as a live workshop — a draft skill already works in Claude, so you test it in real conversations, then publish only when you're satisfied. Here's the draft → publish → version workflow, and the habits that make skills durable.

Agent Skills
The team layer for Claude Skills — one shared skill at the center, distributed to a team, wrapped in access control, version history, and activity logging
Prasad Thammineni

Agent Skills, Relaunched: The Team Layer for Your Claude Skills

Six weeks of shipped work in one release: Google-Docs-style sharing, use-only access that protects your IP, version history 2.0 with one-click restore, governance logs, batch import for the skills you built in Claude, and new pricing that starts free.

Agent Skills
Claude Skills vs Agent Skills — the same SKILL.md document, one plain and one wrapped in a governance layer of use-only access, version history, and activity logging
Prasad Thammineni

Claude Skills vs Agent Skills: Same Format, Different Layer (A Practical Guide)

Claude Skills and Agent Skills are the same open SKILL.md standard — the difference is where they live and who governs them. An honest comparison, including what Claude's native org sharing already does well and the four gaps a governed library fills.

Agent Skills
Flat-design illustration of a private equity skills library: deal documents (CIM, DDQ, comps) flow through a grid of labeled AI agent-skill cards into an analyst freed for judgment.
Debby Wang

Why Your PE Firm's Best Analyst Is a Skills Library

A private equity skills library beats individual analysts on consistency, speed, and institutional memory — automating CIM extraction, comps, IC memos, and DDQs so your analysts spend their hours on judgment instead of data plumbing.

PE

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