Front

Search a Front inbox, draft replies and comment on conversations from an AI agent.

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What the Front connector does

The Front MCP server connects a Front shared inbox to Claude and any MCP-compatible agent. Its 23 tools search and read conversations across every channel, draft and send replies, post internal comments, and tag, assign and re-status conversations — acting as you, within your Front permissions.

Connection verified

Connection checked by Agentman on .

Listed in Anthropic’s Connectors Directory at community tier — a listing, not a partner-level review.

Anthropic states this reflects the level of review a connector received, not a security audit.

Front tools (23)

  • add_comment
  • assign_conversation
  • create_draft
  • delete_draft
  • get_attachment
  • list_channels
  • list_drafts
  • list_inboxes
  • list_statuses
  • list_tags
  • list_teammates
  • list_teams
  • read_account
  • read_contact
  • read_conversation
  • read_message
  • search_accounts
  • search_contacts
  • search_conversations
  • send_message
  • tag_conversation
  • update_conversation_status
  • update_draft

Tool names from Anthropic's directory listing. This server requires sign-in, so we could not read tool descriptions or parameter schemas.

Limits

  • Open beta. Front says details are still being worked on and more capabilities are coming, so the tool set will move.
  • send_message reaches customers on the conversation's real channel. The draft tools are the safer path for agent-prepared replies.
  • Two permission layers must both allow an action — the admin-set superset, then the individual teammate's own Front permissions.
  • The official-connector route puts some control outside Front, in your AI assistant's admin console, and Front notes the available options vary by assistant.
  • Front publishes no rate limits for the MCP server that we could find, so none are stated here.
  • We did not read tool schemas. The endpoint requires OAuth, so names come from Anthropic's directory and behaviour from Front's documentation. We exercised no tool.

Frequently asked questions

Is the Front MCP server generally available?

No, it is in open beta. Front states that everyone has access but that bug fixes, improvements and other details are still being worked on, and asks for feedback through its community group. Treat the tool set on this page as a snapshot: Front says more capabilities are in the works.

Can the Front MCP server send email as me?

Yes. send_message sends on the conversation's native channel, which Front documents as covering email, SMS, chat and custom channels. Drafting tools exist separately, so an agent can prepare a reply without sending it. Front frames every action as taken on your behalf, with your permissions.

How are Front MCP permissions controlled?

In two layers. A Front admin sets which read, write and send permissions the MCP server may use at all, which defines the superset. Each connected teammate is then restricted to what their own Front permissions allow, so enabling every inbox organization-wide still only gives each person the inboxes they can already open.

Can the Front MCP server read conversations I cannot see?

No. Front documents that the assistant acts as you, with your permissions, and describes the connection as a key that only works while you are authorized and only does what your role already allows. Because each teammate signs in to their own Front account, access tracks their existing inbox visibility.

Which AI assistants work with the Front MCP server?

Front names Claude, ChatGPT, Gemini and Microsoft Copilot. There are two connection routes: the official connector in your assistant's directory, where permissions are controlled by your company's assistant administrator, or a custom connection available now in any MCP-compatible client, where a Front admin configures the developer app.

What can the Front MCP server actually do today?

Front lists six capabilities: search and read conversations across every channel, draft and send replies on the native channel, read and post internal comments, tag and assign and change conversation status, search and update contacts, and see teammates, inboxes and teams. Front suggests asking your assistant what tools are available once connected.

Sources

More Communication connectors

  • AgentMail

    Give an AI agent its own email inbox: create inboxes, read threads and send mail to anyone.

  • Circleback

    Search meeting notes, transcripts, action items, calendar and connected email.

  • Fellow.ai

    Pull meeting transcripts, summaries, action items and participants from Fellow.

Browse all MCP connectorsClaude and ChatGPT setup guideBrowse AI skills

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