From the pharmacy fax to a filled request. Your staff press Submit.
Medman reads the pharmacy fax and the patient's chart, builds the prior authorization case, and saves the request as a draft in your practice's own CoverMyMeds or Availity account. Anything it cannot find in the chart is flagged, never guessed. A person on your team reviews the draft and sends it.
- Draft only: nothing reaches a payer until your staff press Submit
- Works in your practice's own CoverMyMeds and Availity logins
- Reads the chart in AdvancedMD, DrChrono, Tebra, Practice Fusion, athenahealth, ModMed and eClinicalWorks
Medman is an independent assistant that works in your own CoverMyMeds or Availity account. It is not affiliated with or endorsed by CoverMyMeds or Availity.
- 1Fax receivedPharmacy says the drug needs prior auth
- 2Case builtDiagnosis, prior therapies and labs from the chart
- 3Draft savedIn CoverMyMeds or Availity, every answer linked to the chart
- 4Staff submitsFrom the practice's own account
You know these numbers. You live them.
Medman does not change the payer's clock. It takes the retyping out of your side of it.
Source: American Medical Association, 2025 AMA prior authorization physician survey (1,000 physicians).
And it is not getting faster: 44% of medical groups say payer prior-auth turnaround got slower in 2026 than in 2025; 7% say faster. MGMA Stat poll, September 1, 2026 (178 responses).
Watch a fax become a saved draft. Then watch a person press Submit.
One request from fax to Submit, with sound · fictional patients
You keep the login, the chart and the Submit button. Medman does the typing.
Five steps. Two of them are yours, and nothing moves to a payer without them.
- 01
The fax arrives. Nobody retypes it.
Medman spots the prior authorization request among your faxes and puts it in the prior-auth queue, one at a time or many at once.
- 02
Medman builds the case.
It reads the patient's chart, read-only, and assembles what the payer asks for: diagnoses, medication history, prescriber details. Anything it cannot find, it asks you. It never guesses.
- Step 3, you
YouYou approve the case.
Nothing is typed into CoverMyMeds or Availity until a person on your team approves the prepared case.
- 04
Medman fills the form.
It opens the request in your own account, confirms the patient's last name and date of birth, answers the questions from the approved case, and saves a draft. If the form asks something new, it stops and asks you.
- Step 5, you
YouYou press Submit.
Your staff review the draft, send it to the plan, and mark it submitted in Medman, so there is a record of who sent it and when.
Bring one of your own faxes to the call. We'll walk it through all five steps.
A fax goes in. A checked draft comes out.
Three example requests. On the left, what arrived; on the right, the draft Medman leaves for your staff, with every check written down.
Example Imaging Center: MRI lumbar spine without contrast ordered for R.K. Aetna requires prior authorization before scheduling. Please send clinicals.
- Imaging order fax2 pagesPDF
- Chart note, 9/22 visit4 KBNote
Prior authorization draft
Request summary
- Patient: R.K. · MRN 40217
- Procedure: MRI lumbar spine without contrast (CPT 72148)
- Provider: Dr. V. Rivera, Example Family Medicine
- Payer: Aetna
Checks
- Provider NPI: Verified
- CPT 72148: Verified
- ICD-10 M54.16: Verified · matched to the 9/22 chart note
- Payer criteria: Verified · six weeks of physical therapy documented
Next step
- Saved as a draft in Availity — your staff review and press Submit.
Illustrative · fictional patients
An imaging order, ready for review
An imaging center faxes an MRI order that needs Aetna’s approval. Medman matches it to the chart note, checks every code and the payer’s criteria, and leaves a finished draft. Your staff review it and press Submit.
The retyping stops. Your review doesn't.
No more copying the chart into the form
Diagnoses, medication history and prescriber details move from the chart to the request without copy and paste.
One queue for every request
What is being prepared, what needs you, and what you have sent: Queue, Your turn, Submitted.
The right patient, every time
Each request is locked to the patient's last name and date of birth. On any mismatch, Medman stops and asks.
Your staff decide. Medman does the legwork.
Draft only
Medman never sends a request to a plan. It saves a draft in your CoverMyMeds or Availity account, and a person on your team sends it. Each step is logged: what was read, who approved, who submitted and when.
Your login stays yours
Your staff sign in to the portal themselves. Medman does not store portal passwords, and it keeps a screenshot of every form it fills.
Built for HIPAA
Patient data stays in your systems and accounts. We sign a Business Associate Agreement before any patient data moves. SOC 2 and ISO 27001 ready, with certification audits underway.
Medman reads the chart your staff already keep.
- Using another system? We connect it within a week.
Your EHR
Reads the chart, read-only, in AdvancedMD, DrChrono, Tebra, Practice Fusion, athenahealth, ModMed and eClinicalWorks. Another system connects within a week.
CoverMyMeds and Availity
Requests are saved as drafts in your practice's own account, with your own login. No passwords stored, and it never presses Send to Plan.
Your fax inbox
Medman spots prior-auth requests among the day's faxes and queues them.
Someone who has run a practice, on your side from day one.
- 01
Your domain expert
A domain expert in running medical practices maps how your prior auths are handled today, then sets Medman up around it with our implementation team.
- 02
30 days of fast fixes
For 30 days after go-live, every piece of feedback is addressed within a few days.
- 03
Support on demand
After that, our support team responds within 24 to 48 hours.
Want to hear it from a practice like yours? We'll connect you with a customer reference.
Pay per request, not per seat.
Prior authorization
A draft request built from the fax and the chart.
$10.00–$25.00 / request**Depending on complexity- Draft saved in your own CoverMyMeds or Availity account
- Missing facts flagged, never guessed
- A screenshot of every form it fills
- A record of who approved, who submitted and when
Free 14-day trial. Start on your own requests before you pay anything.
Lower rates together. Bundle with eligibility or inbox triage for a lower rate, with volume discounts for larger practices.
No large upfront contract. Billed monthly, cancel anytime, no annual contract.
Design partners get substantial discounts for the first three months.
Every Medman agent, priced per piece of work.
See all pricingWhat practice administrators ask about prior auth
How does AI prior authorization work with Medman?
Medman reads the prior authorization request from your fax inbox and the patient's chart in your EHR, builds the case the payer asks for, and saves it as a draft in your practice's own CoverMyMeds or Availity account. A person on your team approves the case before anything is typed into the portal, and presses Submit when the draft is ready. Facts the chart does not contain are flagged for your staff, never filled in by guesswork.
Does Medman submit the prior auth?
No. It fills the request from the approved case and saves a draft. A person on your team reviews the draft, sends it to the plan, and marks it submitted in Medman so there is a record of who sent it and when.
Is this CoverMyMeds or Availity?
No. Medman is an independent assistant, not affiliated with or endorsed by CoverMyMeds or Availity. Your team keeps using its own accounts; Medman prepares the case and fills the request there as a draft.
Which EHRs can it read the chart from?
Medman reads the chart in AdvancedMD, DrChrono, Tebra, Practice Fusion, athenahealth, ModMed and eClinicalWorks today. If you use another system, we connect it within a week.
What happens when the form asks something the chart doesn't answer?
Medman stops and asks your staff. An unanswered question stays blank until a person answers it; the agent never invents an answer.
Does this replace our prior-auth coordinator?
No. Medman does the retyping. Your coordinator still approves each case, answers what the chart does not, presses Submit, and records the payer’s decision.
Do you store our portal passwords?
No. Staff sign in to CoverMyMeds or Availity themselves, in their own browser. Medman does not store portal passwords, and it keeps a screenshot of every form it fills so you can see exactly what was entered.
What does it cost, and are we locked in?
$10–$25 per prior authorization request, depending on complexity, billed monthly with no annual contract. Every agent starts with a free 14-day trial, and bundling it with eligibility or inbox triage lowers the rate.
One system inside your EHR, not another dashboard.
Every Medman agent works in the same place, with the systems your staff already use. Start with the job your team most wants off its plate, and add the next when it has earned its keep.
Eligibility & benefits
Coverage, copays and deductibles checked for tomorrow's schedule; staff work the flagged list.
Eligibility agent →Inbox triage
Faxes, voicemails and portal messages sorted, attached to the patient and routed, including refill requests.
Inbox triage agent →AI voice agent
Patient calls answered, visits booked in your EHR, the rest handed to your team.
AI voice agent →
Bring one of your own faxes. Watch it become a draft.
A 30-minute call on your own prior-auth requests, then a free 14-day trial. No commitment.
Never guesses · Stops and asks · Keeps a screenshot of every form