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Payer Directory
How to check Blue Cross Blue Shield of Arizona Health Choice Pathway eligibility
A portal or phone check takes a front-desk staffer 10–15 minutes per patient. A real-time 270/271 check returns plan status, copays, deductibles, and out-of-pocket maximums in seconds.
Payer ID
62180Real-time 270/271Three ways to verify Blue Cross Blue Shield of Arizona Health Choice Pathway coverage
- Payer portal — free, but one patient at a time and 10–15 minutes each with logins.
- Phone (IVR) — hold times vary; no written record for the chart.
- Automated 270/271 check — full benefit detail in seconds, batched for the whole schedule, from $0.50 per check.
Blue Cross Blue Shield of Arizona Health Choice Pathway at a glance
What billers need before running a check.
Payer ID
62180Also known as 4878, 8985, HCGEN, HCHGN
Real-time eligibility
Available
Responses return in seconds, 24/7.
Coverage
dental, medical
Operating area
Arizona
Payer website
www.azblue.comSupported transactions
What can be exchanged electronically with Blue Cross Blue Shield of Arizona Health Choice Pathway today.
| Transaction | Status |
|---|---|
Eligibility (270/271) Real-time benefit and coverage checks | SUPPORTED |
Claim status (276/277) Where a submitted claim stands | SUPPORTED |
Professional claims (837P) Physician and outpatient claims | SUPPORTED |
Institutional claims (837I) Facility claims | SUPPORTED |
Dental claims (837D) Dental claims | SUPPORTED |
Remittance (835 ERA) Electronic remittance advice | ENROLLMENT REQUIRED |
Coordination of benefits Secondary-payer routing | NOT AVAILABLE |
Claim attachments (275) Supporting documentation | SUPPORTED |
Portal vs. phone vs. automated
The same verification, three ways.
| Payer portal | Phone / IVR | Automated check | |
|---|---|---|---|
| Time per patient | 10–15 min | 15–30 min | Seconds |
| Cost per check | ~$6.72 staff time* | ~$6.72+ staff time* | from $0.50 |
| Record for the chart | Screenshot | None | Full audit trail |
| Whole-day schedule | One at a time | One at a time | Batched overnight |
*CAQH Index benchmark for a manual eligibility verification.
Frequently asked questions
What is the payer ID for Blue Cross Blue Shield of Arizona Health Choice Pathway?+–
Blue Cross Blue Shield of Arizona Health Choice Pathway uses payer ID 62180. It also appears as 4878, 8985, HCGEN, HCHGN in some systems.
Does Blue Cross Blue Shield of Arizona Health Choice Pathway support real-time eligibility verification?+–
Yes. Blue Cross Blue Shield of Arizona Health Choice Pathway accepts real-time 270/271 eligibility transactions, so a check returns plan status and benefit detail in seconds instead of the 10–15 minutes a portal login takes.
How long does a Blue Cross Blue Shield of Arizona Health Choice Pathway eligibility check take?+–
A portal check takes 10–15 minutes of staff time per patient. An automated real-time check returns in seconds and can run for an entire day's schedule overnight.
Run your first Blue Cross Blue Shield of Arizona Health Choice Pathway eligibility check in 5 minutes
From $0.50 per check, pay-as-you-go. No contract, no implementation project.
65%
fewer denials at Valley Diabetes & Obesity
90%
of eligibility checks fully automated
$107–149K
annual savings, small specialty practice
24 mo
in production