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Payer Directory

How to check Blue Cross Blue Shield of Massachusetts eligibility

A portal or phone check takes a front-desk staffer 10–15 minutes per patient. A real-time 270/271 check returns plan status, copays, deductibles, and out-of-pocket maximums in seconds.

Payer ID 700Real-time 270/271Commercial · Medicare

Three ways to verify Blue Cross Blue Shield of Massachusetts coverage

  1. Payer portal — free, but one patient at a time and 10–15 minutes each with logins.
  2. Phone (IVR) — hold times vary; no written record for the chart.
  3. Automated 270/271 check — full benefit detail in seconds, batched for the whole schedule, from $0.50 per check.

Blue Cross Blue Shield of Massachusetts at a glance

What billers need before running a check.

Payer ID
700
Also known as 00139, 00200, 10037, 12B14
Real-time eligibility
Available
Responses return in seconds, 24/7.
Coverage
dental, medical, vision
Commercial · Medicare
Operating area
Massachusetts, New Hampshire
Payer website
www.bluecrossma.org

Supported transactions

What can be exchanged electronically with Blue Cross Blue Shield of Massachusetts today.

TransactionStatus
Eligibility (270/271)
Real-time benefit and coverage checks
SUPPORTED
Claim status (276/277)
Where a submitted claim stands
SUPPORTED
Professional claims (837P)
Physician and outpatient claims
SUPPORTED
Institutional claims (837I)
Facility claims
SUPPORTED
Dental claims (837D)
Dental claims
SUPPORTED
Remittance (835 ERA)
Electronic remittance advice
ENROLLMENT REQUIRED
Coordination of benefits
Secondary-payer routing
SUPPORTED
Claim attachments (275)
Supporting documentation
NOT AVAILABLE

Portal vs. phone vs. automated

The same verification, three ways.

Payer portalPhone / IVRAutomated check
Time per patient10–15 min15–30 minSeconds
Cost per check~$6.72 staff time*~$6.72+ staff time*from $0.50
Record for the chartScreenshotNoneFull audit trail
Whole-day scheduleOne at a timeOne at a timeBatched overnight

*CAQH Index benchmark for a manual eligibility verification.

Frequently asked questions

What is the payer ID for Blue Cross Blue Shield of Massachusetts?+
Blue Cross Blue Shield of Massachusetts uses payer ID 700. It also appears as 00139, 00200, 10037, 12B14 in some systems.
Does Blue Cross Blue Shield of Massachusetts support real-time eligibility verification?+
Yes. Blue Cross Blue Shield of Massachusetts accepts real-time 270/271 eligibility transactions, so a check returns plan status and benefit detail in seconds instead of the 10–15 minutes a portal login takes.
How long does a Blue Cross Blue Shield of Massachusetts eligibility check take?+
A portal check takes 10–15 minutes of staff time per patient. An automated real-time check returns in seconds and can run for an entire day's schedule overnight.

Run your first Blue Cross Blue Shield of Massachusetts eligibility check in 5 minutes

From $0.50 per check, pay-as-you-go. No contract, no implementation project.

65%
fewer denials at Valley Diabetes & Obesity
90%
of eligibility checks fully automated
$107–149K
annual savings, small specialty practice
24 mo
in production