How to check Division of Substance Abuse and Mental Health (DSAMH) eligibility
A portal or phone check takes a front-desk staffer 10–15 minutes per patient. Division of Substance Abuse and Mental Health (DSAMH) has no eligibility API — so instead of your staff doing that, our screen agent runs the portal check for you, on your schedule.
DSAMHScreen agent · setup requiredThree ways to verify Division of Substance Abuse and Mental Health (DSAMH) coverage
- Payer portal — free, but one patient at a time and 10–15 minutes each with logins.
- Phone (IVR) — hold times vary; no written record for the chart.
Automated 270/271 check
Full benefit detail in seconds, batched for your whole schedule — not one patient at a time.
From $0.50 per check, pay-as-you-go.
Division of Substance Abuse and Mental Health (DSAMH) at a glance
What billers need before running a check.
DSAMHSupported transactions
What can be exchanged electronically with Division of Substance Abuse and Mental Health (DSAMH) today.
| Transaction | Status |
|---|---|
Eligibility (270/271) Real-time benefit and coverage checks | NOT AVAILABLE |
Claim status (276/277) Where a submitted claim stands | NOT AVAILABLE |
Professional claims (837P) Physician and outpatient claims | SUPPORTED |
Institutional claims (837I) Facility claims | SUPPORTED |
Dental claims (837D) Dental claims | NOT AVAILABLE |
Remittance (835 ERA) Electronic remittance advice | NOT AVAILABLE |
Coordination of benefits Secondary-payer routing | NOT AVAILABLE |
Claim attachments (275) Supporting documentation | NOT AVAILABLE |
Portal vs. phone vs. automated
The same verification, three ways.
| Payer portal | Phone / IVR | Automated check | |
|---|---|---|---|
| Time per patient | 10–15 min | 15–30 min | Seconds |
| Cost per check | ~$7.97 staff time* | ~$7.97+ staff time* | from $0.50 |
| Record for the chart | Screenshot | None | Full audit trail |
| Whole-day schedule | One at a time | One at a time | Batched overnight |
*CAQH Index benchmark for a manual eligibility verification.
FAQ
Frequently asked questions
Division of Substance Abuse and Mental Health (DSAMH) uses payer ID DSAMH.
Division of Substance Abuse and Mental Health (DSAMH) has no eligibility API, so there is no 270/271 transaction to send. Checks still run automatically: our screen agent performs the portal check for you on your schedule, rather than a staff member doing it per patient. Setup is required. Claims can be submitted electronically.
A portal check takes 10–15 minutes of staff time per patient. A screen agent runs the same check without occupying anyone — scheduled ahead of the day's appointments, so results are waiting rather than being fetched one patient at a time.
Run your first Division of Substance Abuse and Mental Health (DSAMH) eligibility check
From $0.50 per check, pay-as-you-go. No annual contract, no implementation project.
Billing more than Division of Substance Abuse and Mental Health (DSAMH)? — upload it and see which of your payers run automatically.
