H
Payer Directory
Hanover Insurance Company: payer ID and claims support
Hanover Insurance Company uses payer ID J1693. Real-time eligibility isn't available for this payer today — here's what transactions it does support, and how to reach them.
Payer ID
J1693Workers' compensationHanover Insurance Company at a glance
What billers need before running a check.
Payer ID
J1693Real-time eligibility
Not available
Verify coverage through the payer’s portal or phone line.
Coverage
medical
Workers' compensation
Operating area
Not published
Payer website
www.hanover.comSupported transactions
What can be exchanged electronically with Hanover Insurance Company today.
| Transaction | Status |
|---|---|
Eligibility (270/271) Real-time benefit and coverage checks | NOT AVAILABLE |
Claim status (276/277) Where a submitted claim stands | NOT AVAILABLE |
Professional claims (837P) Physician and outpatient claims | SUPPORTED |
Institutional claims (837I) Facility claims | SUPPORTED |
Dental claims (837D) Dental claims | NOT AVAILABLE |
Remittance (835 ERA) Electronic remittance advice | ENROLLMENT REQUIRED |
Coordination of benefits Secondary-payer routing | NOT AVAILABLE |
Claim attachments (275) Supporting documentation | NOT AVAILABLE |
Frequently asked questions
What is the payer ID for Hanover Insurance Company?+–
Hanover Insurance Company uses payer ID J1693.
Does Hanover Insurance Company support real-time eligibility verification?+–
Not electronically today. Coverage for Hanover Insurance Company has to be confirmed through the payer's own portal or phone line. Claims, however, can be submitted electronically.
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