How to check Hawaii Dental Service eligibility
A portal or phone check takes a front-desk staffer 10–15 minutes per patient. A real-time 270/271 check returns plan status, copays, deductibles, and out-of-pocket maximums in seconds.
- Payer ID
99010 - Real-time 270/271
Three ways to verify Hawaii Dental Service coverage
- Payer portal — free, but one patient at a time and 10–15 minutes each with logins.
- Phone (IVR) — hold times vary; no written record for the chart.
Automated 270/271 check
Full benefit detail in seconds, batched for your whole schedule — not one patient at a time.
From $0.50 per check, pay-as-you-go.
Hawaii Dental Service at a glance
What billers need before running a check.
Payer ID
99010Also known as 10721, DEHI1Real-time eligibility
AvailableResponses return in seconds, 24/7.Coverage
dentalOperating area
HawaiiPayer website
Supported transactions
What can be exchanged electronically with Hawaii Dental Service today.
Eligibility (270/271)
SUPPORTEDReal-time benefit and coverage checksClaim status (276/277)
NOT AVAILABLEWhere a submitted claim standsProfessional claims (837P)
NOT AVAILABLEPhysician and outpatient claimsInstitutional claims (837I)
NOT AVAILABLEFacility claimsDental claims (837D)
SUPPORTEDDental claimsRemittance (835 ERA)
ENROLLMENT REQUIREDElectronic remittance adviceCoordination of benefits
NOT AVAILABLESecondary-payer routingClaim attachments (275)
NOT AVAILABLESupporting documentation
Portal vs. phone vs. automated
The same verification, three ways.
| Measure | Payer portal | Phone / IVR | Automated check |
|---|---|---|---|
| Time per patient | 10–15 min | 15–30 min | Seconds |
| Cost per check | Staff time, one login per patient | ~$8.57 in staff time* | from $0.50 |
| Record for the chart | Screenshot | None | Full audit trail |
| Whole-day schedule | One at a time | One at a time | Batched overnight |
*A manual eligibility check costs a medical practice $8.57; an electronic one costs $2.00. Source: 2024 CAQH Index.
What Medman does in practices today
- 65%
fewer denials at Valley Diabetes & Obesity
- 90%
of eligibility checks fully automated
- $107–149K
annual savings, small specialty practice
- 24 mo
in production
Frequently asked questions
What is the payer ID for Hawaii Dental Service?
Hawaii Dental Service uses payer ID 99010. It also appears as 10721, DEHI1 in some systems.
Does Hawaii Dental Service support real-time eligibility verification?
Yes. Hawaii Dental Service accepts real-time 270/271 eligibility transactions, so a check returns plan status and benefit detail in seconds instead of the 10–15 minutes a portal login takes.
How long does a Hawaii Dental Service eligibility check take?
A portal check takes 10–15 minutes of staff time per patient. An automated real-time check returns in seconds and can run for an entire day's schedule overnight.
Run your first Hawaii Dental Service eligibility check
From $0.50 per check, pay-as-you-go. No annual contract, no implementation project.
Billing more than Hawaii Dental Service? — upload it and see which of your payers run automatically.