P
Payer Directory

Preferred Administrators: payer ID and claims support

Preferred Administrators uses payer ID EPF10. Real-time eligibility isn't available for this payer today — here's what transactions it does support, and how to reach them.

Payer ID EPF10Commercial

Preferred Administrators at a glance

What billers need before running a check.

Payer ID
EPF10
Also known as 5838
Real-time eligibility
Not available
Verify coverage through the payer’s portal or phone line.
Coverage
medical
Commercial
Operating area
Texas

Supported transactions

What can be exchanged electronically with Preferred Administrators today.

TransactionStatus
Eligibility (270/271)
Real-time benefit and coverage checks
NOT AVAILABLE
Claim status (276/277)
Where a submitted claim stands
NOT AVAILABLE
Professional claims (837P)
Physician and outpatient claims
ENROLLMENT REQUIRED
Institutional claims (837I)
Facility claims
ENROLLMENT REQUIRED
Dental claims (837D)
Dental claims
NOT AVAILABLE
Remittance (835 ERA)
Electronic remittance advice
ENROLLMENT REQUIRED
Coordination of benefits
Secondary-payer routing
NOT AVAILABLE
Claim attachments (275)
Supporting documentation
NOT AVAILABLE

Frequently asked questions

What is the payer ID for Preferred Administrators?+
Preferred Administrators uses payer ID EPF10. It also appears as 5838 in some systems.
Does Preferred Administrators support real-time eligibility verification?+
Not electronically today. Coverage for Preferred Administrators has to be confirmed through the payer's own portal or phone line.

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