P
Payer Directory

Preferred Health Plan of Carolinas (PHPC): payer ID and claims support

Preferred Health Plan of Carolinas (PHPC) uses payer ID CB404. Real-time eligibility isn't available for this payer today — here's what transactions it does support, and how to reach them.

Payer ID CB404

Preferred Health Plan of Carolinas (PHPC) at a glance

What billers need before running a check.

Payer ID
CB404
Also known as 5018, 8866
Real-time eligibility
Not available
Verify coverage through the payer’s portal or phone line.
Coverage
dental, medical
Operating area
Not published

Supported transactions

What can be exchanged electronically with Preferred Health Plan of Carolinas (PHPC) today.

TransactionStatus
Eligibility (270/271)
Real-time benefit and coverage checks
NOT AVAILABLE
Claim status (276/277)
Where a submitted claim stands
NOT AVAILABLE
Professional claims (837P)
Physician and outpatient claims
SUPPORTED
Institutional claims (837I)
Facility claims
SUPPORTED
Dental claims (837D)
Dental claims
SUPPORTED
Remittance (835 ERA)
Electronic remittance advice
ENROLLMENT REQUIRED
Coordination of benefits
Secondary-payer routing
NOT AVAILABLE
Claim attachments (275)
Supporting documentation
NOT AVAILABLE

Frequently asked questions

What is the payer ID for Preferred Health Plan of Carolinas (PHPC)?+
Preferred Health Plan of Carolinas (PHPC) uses payer ID CB404. It also appears as 5018, 8866 in some systems.
Does Preferred Health Plan of Carolinas (PHPC) support real-time eligibility verification?+
Not electronically today. Coverage for Preferred Health Plan of Carolinas (PHPC) has to be confirmed through the payer's own portal or phone line. Claims, however, can be submitted electronically.

Automate the rest of your revenue cycle

From $0.50 per check, pay-as-you-go. No contract, no implementation project.

65%
fewer denials at Valley Diabetes & Obesity
90%
of eligibility checks fully automated
$107–149K
annual savings, small specialty practice
24 mo
in production