Medman vs Infinitus
AI agents for healthcare patient support, including inbound copay and financial calls with transfer to specialists. Medman AI Receptionist is an AI that answers your calls, marks each callback by urgency and books with your EHR connected.
Reviewed by Prasad Thammineni, Founder · Last checked October 31, 2026 · We sell Medman, so we have an interest.
Choose Infinitus when
- You run patient support programs, with copay and benefit calls, rather than a practice front desk.
Choose Medman when
- You want to try it today without a demo or an integration project.
- You run a single practice or a multi-location specialty group and want to see the price first.
- You want the receptionist to work with Medman’s eligibility and inbox agents.
Why practices start with Medman.
See the price before you talk to anyone
Plans are published, with a monthly base that includes minutes shared across the practice. Adding a provider does not change your plan.
See the plans →Up and running in minutes
Find your practice, pick a voice, get a number and make a test call. Forward your calls when you're ready, with no porting and no IT project.
Teach it as you go
Questions it couldn't answer are listed for your team. Add the answer once and it can use it next time, so it keeps getting better at your practice.
Medman and Infinitus, line by line.
| Measure | Medman | Infinitus |
|---|---|---|
| Who answers | AI receptionist; the suggested greeting tells callers so | AI agents that say they are AI on a recorded line |
| Published price | Free plan with 15 AI minutes; paid plans on the pricing page | Not published on the pages we read |
| How it bills | Monthly base with minutes shared across the practice, whatever the number of providers | Not found on the pages we read |
| Trying it | Free plan, no card needed | Not found on the pages we read |
| Contract | No annual contract | Not found on the pages we read |
| Getting started | Self-serve, no demo; minutes to a test call | Not found on the pages we read |
| HIPAA and BAA | BAA signed before any patient data moves | Not found on the pages we read |
| Urgent calls | Transfers to the on-call doctor by your practice’s rules, even if the caller does not ask; Urgent is marked once written up, and your team with alerts on is alerted | Not found on the pages we read |
| Appointments | Book, reschedule and cancel on the call with your EHR connected; otherwise your team books | Not found on the pages we read |
| Languages | English today | Not found on the pages we read |
Where Infinitus is stronger
- Benefit and copay conversations.
- Patient support programs.
Where Medman may not fit
- Health system rollouts with custom protocols may suit a platform built for them.
- It answers in English today.
Medman and Infinitus: quick answers.
What is the difference between Medman and Infinitus?
AI agents for healthcare patient support, including inbound copay and financial calls with transfer to specialists. Medman AI Receptionist is an AI that answers your calls, marks each callback by urgency and books with your EHR connected.
How much does Infinitus cost?
Not published on the pages we read. Medman has published plans: free plan with 15 AI minutes; paid plans on the pricing page.
How does Infinitus bill compared with Medman?
Infinitus: Not found on the pages we read. Medman: monthly base with minutes shared across the practice, whatever the number of providers.
How long does it take to get started?
Infinitus: Not found on the pages we read. Medman: self-serve, no demo; minutes to a test call.
When is Infinitus the better choice?
Choose Infinitus when you run patient support programs, with copay and benefit calls, rather than a practice front desk.
Read October 31, 2026. Prices and terms change, so confirm them with Infinitus. Infinitus is a trademark of its owner. See all comparisons.
The quickest comparison is a test call.
Free to start, no card needed. Nothing changes on your current number until you forward it.