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Field notes on AI agents and Agent Skills at work: in medical practices, legal teams and deal teams, and from the people who build them.

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85 posts · page 2 of 7
  • A tan doorway outlined in charcoal with a wide arch, sized so that five small figures fit through it together while a single figure and a pair stand outside at a smaller scale — a vendor minimum drawn as a doorway that only groups of five or more can pass through.

    Healthcare

    Assort Health Alternatives: What to Consider in 2026

    Assort Health sells annual contracts to multi-provider groups, and for that buyer it's a capable product. If you have fewer than five providers, the more useful question isn't which vendor is better — it's whether you're the customer at all.

    Prasad Thammineni

  • Five telephone handsets in a row on a thin baseline. Four are plain tan and stand alone; the fifth, outlined in terracotta, fans four thin lines out to a document, an envelope, a clipboard with a checkmark, and a stack of cards — a voice agent that also handles the back-office queues the others cannot.

    Healthcare

    Prosper AI Alternatives: 5 Healthcare Voice Agent Options (2026)

    Prosper AI is a strong healthcare voice agent, and for some practices it's the right call. Here's an honest look at the alternatives — what each one publishes, who each fits, and where we'd tell you to pick someone else.

    Prasad Thammineni

  • A row of many small tan door shapes, most closed with a small padlock, and a few open ones outlined in terracotta showing light through the doorway — vendors that gate the product behind a demo beside the few offering a self-serve trial.

    Healthcare

    We Checked 338 Healthcare Vendors. Most Won't Let You Try It.

    We read the primary call to action on every healthcare back-office vendor we could reach. Of the 171 sites we could classify, 142 required a demo or a sales conversation before a practice could see the product. Here's the method, the data, and what we couldn't measure.

    Prasad Thammineni

  • A large tan percentage-style circle on the left sits above an empty outlined box, while on the right a smaller terracotta-outlined circle sits above a box filled with horizontal lines — a claim without a denominator beside a claim with its evidence.

    Healthcare

    How to Verify an AI Agent Vendor's Claims (2026)

    Every healthcare AI vendor publishes a percentage. Almost none publish the denominator. Here's how to read automation claims, what to ask before signing, and how to measure whether an agent actually worked once it's live.

    Prasad Thammineni

  • A single tall stack of papers on the left flows through a terracotta sorting point into four small neat stacks on the right, with one stack outlined in terracotta to mark the few messages that need a human.

    Healthcare

    Your Front Desk Reads Every Message. Most Don't Need a Human.

    Faxes, voicemails, and portal messages arrive in separate queues and someone reads all of them to find the few that matter. Here's what that costs, how the alternatives compare — hiring, outsourcing, EHR rules, and AI triage — and what automation actually routes.

    Prasad Thammineni

  • Four insurance cards in a row of increasing size representing rising cost per eligibility check, from a small terracotta-outlined card for an automated check to a large tan card for a manual phone call, with a clock icon above the largest.

    Healthcare

    What an Eligibility Check Really Costs (2026 Comparison)

    A manual eligibility verification costs a provider $7.97 per transaction. An electronic one costs $2.18. An automated agent runs about $0.50. Here's the full comparison — portals, clearinghouses, outsourced staff, and AI agents — with the CAQH data behind every figure.

    Prasad Thammineni

  • Five telephone handsets in a row. Four tan handsets each have a speech bubble containing a closed padlock; the fifth, outlined in terracotta, has a speech bubble showing visible price lines — the four healthcare voice AI vendors that quote privately beside the one that publishes its rate.

    Healthcare

    What Healthcare Voice AI Actually Costs (2026 Comparison)

    Every major healthcare voice AI vendor gates pricing behind a custom quote. We compared what each one publishes — and published our own rate, $10 for each hour of call time — so you can budget before you book a demo.

    Prasad Thammineni

  • The draft, publish, version workflow for building durable Agent Skills — a draft works in Claude, publishing freezes a stable version, and version history keeps the record

    Agent Skills

    Draft, Publish, Version: Best Practices for Building Agent Skills That Last

    The best skill builders treat drafts as a live workshop — a draft skill already works in Claude, so you test it in real conversations, then publish only when you're satisfied. Here's the draft → publish → version workflow, and the habits that make skills durable.

    Prasad Thammineni

  • The team layer for Claude Skills — one shared skill at the center, distributed to a team, wrapped in access control, version history, and activity logging

    Agent Skills

    Agent Skills, Relaunched: The Team Layer for Your Claude Skills

    Six weeks of shipped work in one release: Google-Docs-style sharing, use-only access that protects your IP, version history 2.0 with one-click restore, governance logs, batch import for the skills you built in Claude, and new pricing that starts free.

    Prasad Thammineni

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