Blog

Field notes on AI agents and Agent Skills at work: in medical practices, legal teams and deal teams, and from the people who build them.

All posts

85 posts · page 4 of 7
  • Side-by-side illustration: a torn dollar bill collecting $0.60 with fragments labeled Eligibility, Prior Authorization, Documentation, and Denial Recovery, contrasted with an intact dollar bill collecting $1.00 after applying agent skills.

    Healthcare

    From Eligibility to Appeal: The Full Revenue Cycle, Automated

    Independent specialty practices collect roughly 60 cents on every gross dollar billed because revenue leaks at four sequential checkpoints — eligibility, prior authorization, documentation, and denial recovery. Automating all four with agent skills closes the loop, and the 2026 industry benchmarks now make the financial case decisive.

    Debby Wang

  • Flat geometric illustration showing chaotic prior authorization paperwork on the left, with a powerful stream of agent skills flowing into a fully energized computer dashboard on the right — visualizing how Agentman's MedMan PA automation transforms manual document logistics into a powered, in-control workflow

    Healthcare

    Prior Authorization Is Broken: How Agent Skills Cut 13 Hours a Week to Minutes

    Independent practice staff still lose 13 hours per physician per week to prior authorization, and 90% of practices say the burden got worse this year. Agent skills automate the full PA workflow from three trigger sources — EHR, inbox, and ambient encounter — while keeping a clinician in the loop on every submission. Here is how the mechanism works under the new CMS rules, and why \\\"clean prior auth\\\" is the part most vendors skip.

    Debby Wang

  • The Agentic Practice Issue 5 cover: The Prior Auth Trap — built for everyone except you

    Healthcare

    Newsletter #5: The Prior Auth Trap — Built for Everyone Except You

    Physicians spend 13 hours a week on prior authorization. 67% of denials are never appealed. Every solution the industry has shipped — outsourced PA, CoverMyMeds, payer portals, AI auto-fill, the new wave of agentic PA startups — was built for the payer, not the independent practice. The first round of CMS-mandated public data confirms what staff schedules have shown for years: this is working exactly how it was designed. It just wasn't designed for us.

    Sachin Gangupantula

  • Illustration of eight medical billing agent skills arranged in a grid, framed by a governance shield with audit-trail connecting lines and a human-in-the-loop reviewer.

    Healthcare

    8 Agent Skills Every Medical Billing Team Needs in 2026

    The eight production-ready agent skills with the highest measurable impact on medical billing teams in 2026 — from eligibility verification to prescription refills — and the four governance guardrails that keep them safe from AI hallucinations.

    Debby Wang

  • Flat-vector illustration of a calm front-desk worker at a medical practice reviewing a scheduling dashboard with completed checkmarks, while in an adjacent room a clinician has an unhurried conversation with a patient — visualizing how recovered staff hours from automated eligibility verification translate into more attentive patient care.

    Healthcare

    Why Eligibility Verification Is the Foundation of Practice Survival

    Manual eligibility verification consumes 90+ minutes per doctor per day and sets up a 10-week denial cascade that drains $50,000–$80,000 per provider per year. Automating this single workflow is the highest-leverage move an independent specialty practice can make — here's the math, the mechanism, and the schedule shift that turns defense into offense.

    Debby Wang

  • Split flat illustration contrasting clinical AI on the left — a clean stethoscope and chest X-ray with calm geometric lines — against administrative AI on the right — a cluttered cluster of overlapping payer browser tabs, a fax machine, a phone receiver with a coiled cord, paper stacks, and a caution-amber denial-letter envelope.

    Healthcare

    The Doctor Didn't Ask Who Diagnosed Me — They Asked If the Bill Will Get Paid

    Clinical AI gets the magazine covers. Meanwhile, the administrative layer that decides whether an independent practice survives runs on fax machines, twelve browser tabs, and staff on payer hold lines. The headlines and the outcomes have drifted apart — and the joke that practice managers tell is starting to look like a strategy.

    Debby Wang

  • The Agentic Practice Issue 4 cover: the word Justify with the subtitle What physicians are actually saying about burnout

    Healthcare

    Newsletter #4: Justify My Care — What Physicians Are Actually Saying About Burnout

    A physician I know recently said this out loud, to no one in particular, after a long day: I don't want another peer-to-peer call with insurance to justify my care. That sentence is the single most common feeling in American medicine right now — and it's not burnout. It's architecture. This is what the wheel costs, and why agentic systems are the first off-ramp in thirty years.

    Sachin Gangupantula

Have a workflow that will not behave?

We have run agents in production for 24 months. Tell us what you are trying to automate and we will tell you plainly whether agents help.